Frequently Asked Questions
Everything you need to know about bringing BUNN home.
What is the standard shipping timeframe for furniture and large home items?
Standard shipping typically takes 5-7 business days. For larger furniture pieces, we use specialized freight carriers which may take 10-14 business days depending on your location.
Do you offer White Glove delivery and assembly services?
Yes, for a flat fee of $99, our professional team will deliver your items to your room of choice, perform full assembly, and remove all packaging materials.
What is your return policy for home decor and textiles?
We offer a 30-day return window for most items in their original condition. Please note that for hygiene reasons, bedding and pillows must be unopened and in their original packaging to qualify for a refund.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking link. You can also log into your BUNN account dashboard to view real-time updates on your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm and Klarna for larger purchases.
Are your wood products sustainably sourced?
At BUNN, we prioritize sustainability. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to ensure minimal environmental impact.